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This statement comes after the Customer Care Unit received many enquiries from beneficiaries. “Clients assumed that automatically they will be in the payment cycle of April 2022- March 2023. SASSA has repealed the era of disaster terms and conditions regulation. New regulations have published by the Minister of DSD for new application in this new normal era,” read the statement.

Those who are struggling to re-register on the website they must make use of the WhatsApp number 082 046 8553. It is active. Beneficiaries who have already re-applied on the website: srd@sassa.gov.za must not make many applications. It confuses the system and prolonging the verification and approval phase processes.

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“Applicants must ensure that their personal details are correctly captured and avoid donating personal details to scammers. If they choose the cellphone payment option, they must RICA their cellphone numbers first to avoid disqualification or disapproval of the application.”

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